Operational Agent Mid-Office for Teldar Travel – CDD M/F

Thanks to its unique model, the Gekko group, a subsidiary of the Accor Group, is today the key player in hotel reservation and loyalty platforms in the leisure and corporate segments via its various subsidiaries, namely HCorpo, Teldar Travel, Infinite, Miles Attack, Miles & Act and Gekko Technology.

The group’s ambition is to continue its expansion into new markets and products and in this context wishes to strengthen its Operations department.
Reporting to the Director of Operations, you will be responsible for the support and offline sales of hotel services to our customers, especially travel agencies.

Main missions

As part of your duties, your main tasks will include:
  • Master the operational sales tools for business and tourism travel agencies;
  • Management of payment and service quality problems of our suppliers in the different information systems;
  • Follow and manage disputes with customers and suppliers;
  • To be able to propose alternatives and respond to the specific demands of the business and leisure market;
  • To be a force of proposal in order to optimize the procedures of treatment and to develop the customer satisfaction.

Qualifications & Profile:

  • You have at least 2 years of experience in a similar position;
  • You are dynamic, motivated, reactive and you know how to communicate;
  • You are known for your interpersonal skills;
  • You master the office pack including Excel in particular;
  • You are fluent in English?

Then join us!
More information? You can find everything on our website: https://gekko group.com/en/
Are you convinced? Then don’t hesitate, the Operation team is waiting for your application!

Apply:

Contrat : 11-month fixed-term contract.

Start date : As soon as possible

Workplace : 82 rue Henri-Farman, 92130, Issy-les-Moulineaux.

CVs should be sent by email to : recrutement@gekko-holding.com.